HIPAA Privacy Policy
Last Updated: 23rd March, 2026
Ozeina (“we,” “our,” or “us”) is committed to protecting the privacy and security of your health information. This HIPAA Privacy Policy explains how we may use and disclose your Protected Health Information (PHI), your rights regarding that information, and our legal obligations under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
1. Our Legal Duties
We are required by law to:
- Maintain the privacy and security of your PHI
- Provide you with this Notice of our legal duties and privacy practices
- Follow the terms of this Notice currently in effect
- Notify you promptly in the event of a breach that may compromise your information
2. How We May Use and Disclose Your Health Information
We may use and disclose your PHI without your written authorization for the following purposes:
a. Treatment
We may use your health information to provide, coordinate, and manage your care. This includes sharing information with licensed providers, nurses, pharmacies, laboratories, and other professionals involved in your treatment.
b. Payment
We may use and disclose your PHI to process payments for services. This may include sharing information with insurance providers or payment processing entities, where applicable.
c. Healthcare Operations
We may use your information for operational purposes such as:
- Quality improvement and care evaluation
- Staff training and credentialing
- Licensing and compliance
- Audits and administrative functions
3. Other Uses and Disclosures Permitted by Law
We may disclose your PHI without your authorization when required or permitted by law, including:
- To comply with federal, state, or local legal requirements
- For public health and safety activities
- For health oversight (e.g., audits, inspections)
- For legal proceedings or law enforcement requests
- To prevent a serious threat to your health or safety or others
- For workers’ compensation claims
- To coroners, medical examiners, or funeral directors
4. Uses and Disclosures Requiring Authorization
Any use or disclosure of your PHI not covered in this Notice will be made only with your written authorization.
You may revoke your authorization at any time in writing, except where we have already acted based on your consent.
5. Your Rights Regarding Your Health Information
You have the following rights:
a. Access & Copies
Request access to or copies of your PHI in electronic or paper format.
b. Amendments
Request corrections to your PHI if you believe it is inaccurate or incomplete.
c. Accounting of Disclosures
Request a record of certain disclosures of your PHI.
d. Restrictions
Request limits on how your PHI is used or disclosed. We may not be able to agree to all requests.
e. Confidential Communications
Request communication through specific methods or locations (e.g., phone, email, alternate address).
f. Copy of This Notice
Request a copy of this Notice at any time.
g. File a Complaint
File a complaint if you believe your privacy rights have been violated.
6. How to Exercise Your Rights
To exercise any of your rights, please contact us using the details below. Certain requests may require written submission and identity verification.
7. Complaints
If you believe your privacy rights have been violated, you may file a complaint with:
Ozeina Privacy Officer
Email: info@ozeina.com
8. Changes to This Notice
We reserve the right to update or modify this Notice at any time. Any changes will apply to all PHI we maintain.
The updated Notice will be available on our website and upon request.
9. Contact Information
If you have questions about this HIPAA Privacy Policy or our practices, please contact: